Refund Policy

Effective Date: 15 May 2026

Returns

We accept returns only for defective or damaged products received by the customer.

• Returns must be requested within 7 days of delivery
• Product must be unused and in original packaging
• Proof of damage (photo/video) required at time of request

Non-Returnable Products

Zafrine Frequence and all perfume/fragrance products are non-returnable once delivered, unless received in a damaged or defective condition. This is due to hygiene and safety reasons.

Refunds

• Approved returns will receive a full refund or replacement
• Refund processed within 5-7 business days
• COD orders refunded via bank transfer/UPI

How to Raise a Request

Email us at: info@zafrine.in With subject: "Return Request - [Order ID]"