Terms & Conditions

Welcome to ZAFRINE.IN By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

 

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1. General

• These Terms & Conditions govern your use of the website and purchases made through ZAFRINE (operated by D.M Enterprises).
  
  

• By placing an order, you accept these Terms & Conditions, along with our Privacy Policy and Cancellation & Refund Policy.
  
  

• ZAFRINE reserves the right to update, modify, or change these terms at any time without prior notice.
  
  

 

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2. Products & Pricing

• All products listed on our website are described and priced as accurately as possible.
  
  

• Prices are subject to change without prior notice.
  
  

• We reserve the right to correct any errors in pricing or product descriptions.
  
  

• All perfumes sold under ZAFRINE are non-refundable and non-returnable, except in cases of damage/defect as per our Refund Policy.
  
  

 

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3. Orders & Payments

• Orders can be placed online through our official website or authorized platforms.
  
  

• Full payment must be made at the time of purchase using approved payment methods.
  
  

• ZAFRINE/D.M Enterprises reserves the right to refuse or cancel any order in case of suspicious activity, incorrect information, or stock unavailability.
  
  

 

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4. Shipping & Delivery

• Orders are processed and shipped within the timelines mentioned on our website.
  
  

• Delivery times may vary based on location and courier partner.
  
  

• ZAFRINE is not responsible for delays caused by third-party courier services, natural events, or unforeseen circumstances.
  
  

• Shipping charges (if any) are non-refundable.
  
  

 

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5. Cancellation & Refunds

• Cancellations are accepted only within 12 hours of placing the order, provided the order has not been dispatched.
  
  

• Refunds are only applicable if the product is damaged, defective, or incorrect, and proof (unboxing video + images) is provided within 48 hours of delivery.
  
  

• No refunds/replacements will be provided for used, opened, or tampered products.
  
  

 

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6. Intellectual Property Rights

• All logos, designs, product images, brand names, and website content are the intellectual property of D.M Enterprises (ZAFRINE).
  
  

• Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
  
  

7. Limitation of Liability

• ZAFRINE shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  
  

• Fragrance preference is subjective, and no liability will be accepted for dislike of scent.
  
  

• Customers are advised to read ingredient details to avoid allergic reactions. ZAFRINE is not responsible for such issues.
  
  

 

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8. User Responsibilities

• Customers must provide accurate and complete delivery details. ZAFRINE will not be responsible for undelivered orders due to incorrect information.
  
  

• Misuse of our website, fraudulent activities, or violation of policies will result in legal action.
  
  

 

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9. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
  
  

• Any disputes shall be subject to the exclusive jurisdiction of the courts in [Kanpur, India].
  
  

 

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10. Contact Us

For any queries regarding these Terms & Conditions, please contact:
📧 Email: [info@zafrine.in]
📞 Phone: [+91 79051 68856]
🏢 Registered Office: D.M Enterprises, [88/475, Dalelpurva Rajvi Road, Qasim Ganj Kanpur,208001, UttarPradesh]