Terms & Conditions
Welcome to ZAFRINE.IN By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
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These Terms & Conditions govern your use of the website and purchases made through ZAFRINE (operated by D.M Enterprises).
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By placing an order, you accept these Terms & Conditions, along with our Privacy Policy and Cancellation & Refund Policy.
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ZAFRINE reserves the right to update, modify, or change these terms at any time without prior notice.
2. Products & Pricing
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All products listed on our website are described and priced as accurately as possible.
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Prices are subject to change without prior notice.
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We reserve the right to correct any errors in pricing or product descriptions.
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All perfumes sold under ZAFRINE are non-refundable and non-returnable, except in cases of damage/defect as per our Refund Policy.
3. Orders & Payments
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Orders can be placed online through our official website or authorized platforms.
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Full payment must be made at the time of purchase using approved payment methods.
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ZAFRINE/D.M Enterprises reserves the right to refuse or cancel any order in case of suspicious activity, incorrect information, or stock unavailability.
4. Shipping & Delivery
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Orders are processed and shipped within the timelines mentioned on our website.
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Delivery times may vary based on location and courier partner.
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ZAFRINE is not responsible for delays caused by third-party courier services, natural events, or unforeseen circumstances.
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Shipping charges (if any) are non-refundable.
5. Cancellation & Refunds
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Cancellations are accepted only within 12 hours of placing the order, provided the order has not been dispatched.
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Refunds are only applicable if the product is damaged, defective, or incorrect, and proof (unboxing video + images) is provided within 48 hours of delivery.
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No refunds/replacements will be provided for used, opened, or tampered products.
6. Intellectual Property Rights
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All logos, designs, product images, brand names, and website content are the intellectual property of D.M Enterprises (ZAFRINE).
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Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
7. Limitation of Liability
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ZAFRINE shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Fragrance preference is subjective, and no liability will be accepted for dislike of scent.
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Customers are advised to read ingredient details to avoid allergic reactions. ZAFRINE is not responsible for such issues.
8. User Responsibilities
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Customers must provide accurate and complete delivery details. ZAFRINE will not be responsible for undelivered orders due to incorrect information.
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Misuse of our website, fraudulent activities, or violation of policies will result in legal action.
9. Governing Law
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These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
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Any disputes shall be subject to the exclusive jurisdiction of the courts in [Kanpur, India].
10. Contact Us
For any queries regarding these Terms & Conditions, please contact:
📧 Email: [info@zafrine.in]
📞 Phone: [+91 79051 68856]
🏢 Registered Office: D.M Enterprises, [88/475, Dalelpurva Rajvi Road, Qasim Ganj Kanpur,208001, UttarPradesh]