Customer Support

We're here to help! Get in touch with our support team for any questions or concerns.

Common Issues

Quick links to help with common questions

Order Issues

Problems with your order, shipping, or delivery

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Payment & Billing

Questions about charges, refunds, or payment methods

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Returns & Exchanges

Need to return or exchange a product

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Product Questions

Information about fragrances, ingredients, or usage

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Submit a Support Request
Contact Information

Phone Support

+ 91 79051 68856

Email Support

info@zafrine.in

Business Hours

Monday – Sunday: 10:00 AM – 7:00 PM

Response Times
Live ChatImmediate
Phone SupportImmediate
Email (High Priority)2-4 hours
Email (Standard)24 hours
Before You Contact Us
  • • Check your order confirmation email for tracking information
  • • Review our FAQ section for quick answers
  • • Have your order number ready if contacting about an order
  • • Check your spam folder for our responses
  • • Try clearing your browser cache for website issues