Terms & Conditions

Brand Name: ZAFRINE

Legal Entity: D.M Enterprises

Welcome to ZAFRINE.IN. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

• These Terms & Conditions govern your use of the website and purchases made through ZAFRINE (operated by D.M Enterprises).
• By placing an order, you accept these Terms & Conditions, along with our Privacy Policy and Cancellation & Refund Policy.
• ZAFRINE reserves the right to update, modify, or change these terms at any time without prior notice.

• All products listed on our website are described and priced as accurately as possible.
• Prices are subject to change without prior notice.
• We reserve the right to correct any errors in pricing or product descriptions.
• All perfumes sold under ZAFRINE are non-refundable and non-returnable, except in cases of damage/defect as per our Refund Policy.

• Orders can be placed online through our official website or authorized platforms.
• Full payment must be made at the time of purchase using approved payment methods.
• ZAFRINE/D.M Enterprises reserves the right to refuse or cancel any order in case of suspicious activity, incorrect information, or stock unavailability.

• Orders are processed and shipped within the timelines mentioned on our website.
• Delivery times may vary based on location and courier partner.
• ZAFRINE is not responsible for delays caused by third-party courier services, natural events, or unforeseen circumstances.
• Shipping charges (if any) are non-refundable.

• Cancellations are accepted only within 12 hours of placing the order, provided the order has not been dispatched.
• Refunds are only applicable if the product is damaged, defective, or incorrect, and proof (unboxing video + images) is provided within 48 hours of delivery.
• No refunds/replacements will be provided for used, opened, or tampered products.

• All logos, designs, product images, brand names, and website content are the intellectual property of D.M Enterprises (ZAFRINE).
• Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

• ZAFRINE shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Fragrance preference is subjective, and no liability will be accepted for dislike of scent.
• Customers are advised to read ingredient details to avoid allergic reactions. ZAFRINE is not responsible for such issues.

• Customers must provide accurate and complete delivery details. ZAFRINE will not be responsible for undelivered orders due to incorrect information.
• Misuse of our website, fraudulent activities, or violation of policies will result in legal action.

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Kanpur, India.